Question 1

How do I add a site?

Accepted Answer

Go to Sites → Add Site and paste your site URL. For WordPress, enter an Application Password (created under Users → Profile → Application Passwords). For Shopify, connect with your store's admin API access token. For Wix and Webflow, paste the API token from your platform's developer/account settings. For Ghost, paste your Admin API key. To publish anywhere else, choose Custom webhook and give FluxWriter a URL — it POSTs each post as signed JSON to your endpoint. FluxWriter verifies the connection in seconds and you're ready to generate.

Question 2

Which platforms does FluxWriter publish to?

Accepted Answer

FluxWriter publishes to WordPress, Shopify, Wix, Webflow, Ghost, and any custom webhook endpoint — six destinations in total. Each connected site can have its own topic angle, schedule frequency, AI model, and language — and you can mix and match platforms in a single account.

Question 3

Does FluxWriter have an API?

Accepted Answer

Yes — there's a public REST API on the Pro and Agency plans. Create a key in Settings → API keys, then generate and publish posts straight from your own app or scripts, using the same engine and quotas as the dashboard. Full docs with curl and JavaScript examples are at /api-docs.

Question 4

Does it work with managed hosts like WP Engine, Kinsta, or Shopify Plus?

Accepted Answer

Yes. For WordPress, as long as the REST API is accessible (not blocked by a WAF rule) and you can create an Application Password, FluxWriter connects and publishes without issues — if your host blocks the REST API by default, contact their support to whitelist it. Shopify Plus, Wix, and Webflow all use their standard hosted APIs and work out of the box.

Question 5

Do I need any plugins or apps installed on my site?

Accepted Answer

No plugins or apps required on any platform. WordPress uses the native REST API and Application Passwords (built into WordPress core since 5.6); Shopify, Wix, and Webflow use their standard public APIs with a token. If you have Yoast or Rank Math installed on WordPress, we'll automatically populate their SEO title, meta description, and focus keyword fields.

Question 6

Can I connect multiple sites?

Accepted Answer

Yes. The number of sites you can connect depends on your plan — 1 site on Free, 3 on Starter, 10 on Pro, and up to 50 on Agency. You can mix WordPress, Shopify, Wix, Webflow, Ghost, and custom-webhook sites freely under one account.

Question 7

Is there an onboarding guide or tutorial?

Accepted Answer

Yes — after signing up you'll see a step-by-step checklist in the dashboard covering: connecting your first site, running your first manual generation, and setting up your first schedule. Most users publish their first post within 5 minutes.

Question 8

How long does the initial setup take?

Accepted Answer

Most users are fully set up and publishing within 5–10 minutes. The steps are: create an account, connect a site (2 min), enter a topic angle, and click Generate. There's nothing to install and no code to write.

Question 9

Does FluxWriter work with WordPress.com?

Accepted Answer

It works with WordPress.com Business plan and above, which allow Application Passwords and REST API access. Free, Personal, and Premium WordPress.com plans do not support the REST API, so self-hosted WordPress (wordpress.org) is strongly recommended for WordPress users. Shopify, Wix, and Webflow all work on any standard plan that exposes API access.

Question 10

Can I import my existing posts into FluxWriter?

Accepted Answer

FluxWriter generates and publishes new posts rather than managing your existing ones. On Starter and up, the WordPress migration tool can import your existing posts so the AI learns your writing voice — but it doesn't sync or manage that older content, which stays in your CMS (WordPress, Shopify, Wix, or Webflow).

Question 11

What browsers are supported?

Accepted Answer

FluxWriter works in any modern browser — Chrome, Firefox, Safari, Edge, and Brave. We recommend keeping your browser up to date for the best experience. Internet Explorer is not supported.

Question 12

Is there a mobile app?

Accepted Answer

Not yet. FluxWriter is a web app that works in mobile browsers, but a dedicated iOS and Android app is on the roadmap. The dashboard is fully responsive and usable on mobile for checking stats, reviewing posts, and managing schedules.

Question 13

How do I get support?

Accepted Answer

Once you're signed in, use the Support tab in the sidebar — it's a live chat thread with our team. For bugs, use Report a Problem: you can attach screenshots and our AI triages the issue immediately so a fix can start before a human even reads it. We typically respond within one business day.

Question 14

Can my team or a VA use my account?

Accepted Answer

Yes — Team Seats (Pro and Agency) let you invite teammates with their own logins. Each member gets a role, can be restricted to specific sites only, and every action they take is recorded in a per-member activity log. No more sharing passwords.

Question 15

What is a focus keyword?

Accepted Answer

A focus keyword is the primary search phrase a post is built to rank for. FluxWriter extracts one from your topic angle, writes it into Yoast or Rank Math (or your platform's native SEO fields), scores the draft against pages already ranking for it, and uses it as the default anchor text for backlink orders. Pick topic angles around phrases your audience actually searches for and the rest follows automatically.

Question 16

Do I need Google Search Console to use FluxWriter?

Accepted Answer

No — generation and publishing work without it. Connecting Search Console is worth the two minutes though: it powers the Traffic page with real clicks, impressions, and average position per site, and it gives the content refresh detector the ranking data it needs to flag posts that are slipping. Connect it from your site's settings whenever you're ready.

Question 17

What happens when I hit my monthly post limit?

Accepted Answer

Scheduled runs that would exceed your limit are skipped until your quota resets on your billing anniversary. You'll see a warning banner in the dashboard as you approach the cap. You can upgrade at any time mid-cycle to immediately unlock more capacity — you'll only be charged the prorated difference.

Question 18

Can I pay with crypto?

Accepted Answer

Yes — we accept USDT and other major tokens via Cryptomus for all paid plans. After checkout you'll receive a payment address valid for 30 minutes. Your plan activates as soon as the transaction confirms on-chain.

Question 19

Is there a free trial for paid plans?

Accepted Answer

The Free plan gives you 5 lifetime posts per domain with no credit card required — that's your hands-on trial. When you're ready to publish more, upgrade to Starter, Pro, or Agency from the Billing page.

Question 20

Can I cancel at any time?

Accepted Answer

Yes. Cancel from Billing → Manage Subscription at any time. Your paid plan stays active until the end of the current billing period, then your account automatically reverts to the Free plan. No cancellation fees, no questions asked.

Question 21

What is your refund policy?

Accepted Answer

All payments are final and non-refundable. We do not offer refunds, credits, or pro-rated returns for any reason — including unused post quota, partial billing periods, downgrades, or accidental purchases — except where a refund is required by applicable law. That's exactly why the Free plan exists: use it to fully evaluate FluxWriter before you pay anything. If you believe a charge was genuinely made in error, contact us from the Billing page in your account within 7 days of the charge and we'll investigate; any refund we issue is processed through Paddle, our Merchant of Record. See our Terms of Service for the full policy.

Question 22

I see a charge I don't recognize, or I want to dispute one — what should I do?

Accepted Answer

Contact us from the Billing page in your account first and give us up to 10 business days to resolve it — we fix genuine billing errors quickly. Please do NOT file a chargeback or payment dispute for a subscription you signed up for and used. Under our Terms of Service, disputing a charge that was authorized and for a service you accessed is a material breach: it results in immediate account termination, loss of any credits and generated content, and the disputed amount plus any dispute fees becoming a debt you still owe and that we may recover by lawful means. Card billing runs through Paddle (our Merchant of Record) and crypto through Cryptomus — both keep a full record of your authorization and usage. Contacting us is always faster and friendlier than going through your bank.

Question 23

Can I switch plans or change billing frequency?

Accepted Answer

You can upgrade or downgrade your plan at any time from the Billing page. Upgrades take effect immediately; downgrades take effect at the start of the next billing period. Switching between monthly and annual billing takes effect at renewal.

Question 24

Do you offer discounts for annual billing?

Accepted Answer

Yes — annual plans save you up to 20% compared to paying month-to-month. You can switch to annual billing at any time from the Billing page; the saving applies from your next renewal.

Question 25

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover) via Paddle, as well as cryptocurrency payments (USDT and others) via Cryptomus. We do not currently accept PayPal, bank transfers, or invoicing.

Question 26

Will my subscription auto-renew?

Accepted Answer

It depends how you pay. Card subscriptions (via Paddle) auto-renew at the end of each billing period using the card on file, with an email reminder before each renewal — cancel any time before then to avoid being charged. Crypto plans (via Cryptomus) do NOT auto-renew: you prefund a period up front and we email you before it expires so you can top up to stay active.

Question 27

Can I get an invoice for my payment?

Accepted Answer

Yes. Card payments are billed through Paddle, our merchant of record, which automatically emails you an invoice/receipt after each successful charge — those emails are your official records. For crypto payments (via Cryptomus), your on-chain transaction confirmation is your receipt. Need a formal invoice for either method? Contact us through in-app support and we'll provide one.

Question 28

Do unused posts roll over to the next month?

Accepted Answer

No. Your monthly post quota resets on your billing anniversary each month. Unused posts do not carry over. If you regularly have leftover quota, a lower plan may be more cost-effective.

Question 29

Is there a discount for nonprofits or educators?

Accepted Answer

We don't currently have a formal nonprofit or educational discount program. Create a free account and reach out via the in-app contact form with details about your organization, and we'll see what we can do.

Question 30

Can I add a team member or share my account?

Accepted Answer

Yes — FluxWriter has real team seats. Free and Starter are single-seat; Pro includes 3 seats and Agency includes 10 (you count as one). The account owner invites teammates by email and controls exactly what each can do: role presets (viewer / editor / admin) or custom capability toggles, optional per-site access so a teammate only sees specific sites, and an activity log of who generated, published, or changed what. Sharing one login still violates the Terms of Service — use seats instead.

Question 31

What happens to my content if I downgrade or cancel?

Accepted Answer

Nothing is deleted when you downgrade or cancel. Downgrading to Free just restricts future generation — your account, your generation history, and your already-published posts on your connected sites (WordPress, Shopify, Wix, Webflow, or Ghost) all remain, so you can reactivate any time and pick up where you left off. Your data is only removed if you explicitly delete your account (Settings → Account), which purges it within 30 days, per our Privacy Policy.

Question 32

What counts as a post toward my monthly limit?

Accepted Answer

Each AI-generated article counts toward your plan's monthly post quota. Manual Uploads (your own .docx or pasted content) have their own separate monthly allowance per plan, so uploading your own writing never eats your AI quota.

Question 33

Do unused posts roll over to next month?

Accepted Answer

No — the monthly quota resets on your billing anniversary. If you regularly finish the month with unused capacity, a smaller plan may fit better; if you keep hitting the cap, upgrades are prorated so you only pay the difference.

Question 34

Which AI models does FluxWriter use?

Accepted Answer

The Free plan includes DeepSeek V3. Starter adds Claude Haiku 4.5 — both fast, cost-efficient, and capable of solid SEO content. Pro and Agency plans add Claude Sonnet 4.6, Anthropic's most capable writing model, which produces noticeably richer, more authoritative long-form content. Featured images are generated using Gemini 2.5 Flash Image (Nano Banana).

Question 35

How long are the generated posts?

Accepted Answer

Posts are typically 1,000–3,000 words depending on the topic complexity and model chosen. Claude Sonnet tends to produce longer, more thorough articles. Every post includes an auto-generated featured image, a table of contents, FAQ schema markup, and Yoast/Rank Math SEO fields.

Question 36

Can I review posts before they go live?

Accepted Answer

Yes. In your schedule settings you can choose to publish as Draft instead of Published. Posts land in your CMS's drafts queue (WordPress drafts, Shopify unpublished blog posts, Wix drafts, or Webflow drafts) where you can edit, polish, and approve them manually before publishing.

Question 37

Will the AI-generated content be unique?

Accepted Answer

Yes. Each generation produces original content based on your topic angle, site context, and chosen model. We do not reuse or spin existing posts. Duplicate topic runs will produce meaningfully different articles with different angles, structure, and examples.

Question 38

Can the AI get facts wrong?

Accepted Answer

Yes — like any AI system, FluxWriter can occasionally produce inaccurate, outdated, or fabricated details ("hallucinations"), including wrong statistics, citations, or quotes that sound plausible but aren't. Our quality gate screens for AI-tells and originality, but it does not fact-check claims and is not a plagiarism or copyright check. You own and are responsible for everything you publish, so review and fact-check important posts before they go live — especially in regulated areas like health, finance, or legal. See our Terms of Service and Disclaimer for the full details.

Question 39

Can I control the tone, style, or target audience?

Accepted Answer

You can include style guidance in your topic angle (e.g. 'beginner-friendly guide for new parents' or 'authoritative deep-dive for professional marketers'). More granular controls — custom prompts, persona definitions, tone presets — are on the roadmap.

Question 40

Does FluxWriter write in languages other than English?

Accepted Answer

Yes. All supported models can write in Spanish, French, German, Portuguese, Italian, Dutch, and most other major languages. Simply write your topic angle in the target language and the generated post will match.

Question 41

How does the featured image generation work?

Accepted Answer

FluxWriter automatically generates a contextually relevant featured image for each post using Gemini 2.5 Flash Image (Nano Banana). The image is uploaded directly to your site's media library (WordPress media, Shopify files, Wix media, or Webflow assets) and set as the post's featured image — no manual steps required.

Question 42

Can I set a target keyword for each post?

Accepted Answer

Yes. Your topic angle acts as the primary keyword signal. FluxWriter extracts a focus keyword from it and passes it to Yoast or Rank Math's focus keyword field. Future updates will let you specify exact target keywords separately from the topic angle.

Question 43

Does FluxWriter add internal links to my other posts?

Accepted Answer

Not automatically yet. Internal linking is a highly requested feature and is on the roadmap. For now, the generated content naturally includes relevant anchor text that you can manually convert to internal links in your CMS.

Question 44

What topics should I avoid to get the best results?

Accepted Answer

AI models perform best on informational, educational, and review-style content. Topics that require very recent data (news), highly personal experience (personal finance advice), or licensed professional guidance (legal/medical) may produce lower-quality output. Always review sensitive content before publishing.

Question 45

Can I edit a generated post before it publishes?

Accepted Answer

If you publish as Draft, you can edit the post freely in your CMS before publishing it. If you publish directly (Published status), the post goes live immediately and can be edited afterward in your CMS like any other post.

Question 46

Does the content pass AI detection tools?

Accepted Answer

Our models produce natural, varied prose, but no tool can guarantee content will pass every AI detector — and detector accuracy varies widely. We recommend treating generated posts as strong first drafts, adding your own insights, examples, and edits before publishing, especially for YMYL (Your Money or Your Life) topics.

Question 47

Will Google penalize my site for AI content?

Accepted Answer

Google's official stance is that AI content is acceptable as long as it's helpful, accurate, and created with people in mind — not purely to manipulate rankings. Quality and helpfulness matter, not how the content was produced. We design every post to meet Google's helpful content standards.

Question 48

Can I use more than one content strategy?

Accepted Answer

Yes. FluxWriter has five content-strategy angles — educational, hard-sell, lead magnet, review, and indirect promotion. Pick one for a site, or select several on a schedule and FluxWriter rotates through them post by post, so a single schedule produces a natural mix of angles instead of repeating the same one. You can also override the strategy for a one-off generation.

Question 49

Can I turn off the table of contents, FAQ block, or schema in my articles?

Accepted Answer

Yes. Every site has three Article Features toggles — Table of Contents, FAQ section, and FAQ schema (JSON-LD) — under the site's settings, and you can override them per article on the Generate form. Scheduled posts follow the site's defaults.

Question 50

Can FluxWriter write in my brand voice?

Accepted Answer

Yes — Brand Voice training (Starter and up) lets you add up to 5 sample posts per site. The AI studies their tone, structure, and vocabulary, and every generated article respects that house style instead of sounding generic.

Question 51

Can I generate many posts at once?

Accepted Answer

Yes, two ways. Bulk CSV import lets you queue up to 100 topics at once on Pro (unlimited queue on Agency) and drip-publish them on a schedule. Programmatic SEO templates go further — define a template with variables and generate a whole family of structured posts from a data set.

Question 52

Which AI models can I use — and can I bring my own API key?

Accepted Answer

Free uses DeepSeek V3; Starter adds Claude Haiku; Pro and Agency unlock every model including Claude Sonnet, selectable per post or per schedule. You can also bring your own API keys (OpenAI, Anthropic, and image providers) in Settings, so generation runs on your own credits.

Question 53

Why does content freshness matter for SEO?

Accepted Answer

For many queries, search engines prefer content that is demonstrably up to date — stale posts gradually lose positions to fresher competitors. FluxWriter's content refresh detector watches your published posts and flags the ones going stale or losing rankings, and it can rewrite and re-optimize them on a schedule. Refreshing a proven post is often faster ROI than writing a brand-new one.

Question 54

How can I improve a post's content score?

Accepted Answer

The score compares your draft against what actually ranks for the focus keyword, so the levers are coverage and structure: address the subtopics that ranking pages cover, use clear headings, and answer the questions searchers ask. Regenerating with a more specific topic angle or a stronger model (Claude Sonnet on Pro and Agency) usually lifts the score. The quality gate holds low-scoring drafts for review, so nothing weak ships on autopilot.

Question 55

Does publishing in multiple languages help SEO?

Accepted Answer

Yes — content written in your audience's language competes in local search results, which are often far less crowded than English ones. FluxWriter writes natively in 34 languages (each connected site has its own output language) rather than translating English drafts word-for-word, which reads better and ranks better. It's one of the simplest ways to reach search demand your competitors ignore.

Question 56

Do images matter for SEO?

Accepted Answer

They do. A relevant featured image improves click-through from social shares and search results, keeps readers on the page longer, and can surface in Google Images for extra traffic. FluxWriter generates a contextually relevant featured image for every post and uploads it straight to your site's media library, so no post ships bare.

Question 57

What is IndexNow and why does it matter?

Accepted Answer

IndexNow is an open protocol supported by Bing and Yandex that lets you notify search engines the moment new content is published. FluxWriter pings the IndexNow API immediately after each post goes live — regardless of whether you publish to WordPress, Shopify, Wix, or Webflow — so it gets crawled in minutes rather than waiting days for bots to discover it organically.

Question 58

How do schedules work?

Accepted Answer

Create a schedule for any connected site and choose a frequency — hourly, daily, or weekly — plus a topic angle. FluxWriter generates a unique post on each run and publishes it directly to your connected site. You can pause, resume, or delete schedules at any time from the Schedules page.

Question 59

What gets included in each published post?

Accepted Answer

Every post includes: a title, full body content (1,000–3,000 words), an AI-generated featured image, a table of contents, FAQ schema markup (structured data), an SEO title and meta description (mapped into Yoast/Rank Math fields on WordPress and into native SEO fields on Shopify, Wix, and Webflow), a focus keyword, and an IndexNow ping to Bing and Yandex.

Question 60

Can I choose which category, blog, or author the posts are assigned to?

Accepted Answer

Category, blog, and author assignment is on the roadmap. Currently posts are published to the default category/blog and under the user associated with the credentials you provided (the Application Password user on WordPress, the API token owner on Shopify/Wix/Webflow). You can change these manually in your CMS after publishing.

Question 61

What happens if a post fails to publish?

Accepted Answer

If a scheduled post fails (e.g. due to a connection issue or a CMS error), FluxWriter logs the failure with a reason and retries once automatically. You'll see failed runs in the Posts list with an error detail so you can troubleshoot or trigger a manual re-run.

Question 62

Can I publish to multiple sites at the same time?

Accepted Answer

Each schedule targets one specific site. To publish to multiple sites simultaneously, create separate schedules for each site. On Pro and Agency plans you can have many active schedules running concurrently across any mix of WordPress, Shopify, Wix, Webflow, Ghost, and custom-webhook sites.

Question 63

What post format does FluxWriter use on WordPress — Gutenberg or Classic Editor?

Accepted Answer

On WordPress, FluxWriter publishes content compatible with both editors. Posts are written in clean HTML that renders correctly in the Classic Editor and as a single HTML block in Gutenberg. Native Gutenberg block output is on the roadmap. On Shopify, Wix, and Webflow, posts are published as the platform's standard rich-text article format.

Question 64

Can I set a specific publish date and time?

Accepted Answer

Schedule frequencies (daily, weekly, etc.) control when posts run — you can't yet set an exact time-of-day for publishing. Time-of-day scheduling is a top-requested feature and is on the roadmap.

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